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Degraded
Degraded performance
Oct 2, 2023 at 8:18pm UTC
Affected services
FreightWise TMS
Resolved
Oct 2, 2023 at 9:54pm UTC
A fix was released and system performance is recovering. We will perform additional infrastructure upgrades tonight to improve performance.
Affected services
Updated
Oct 2, 2023 at 8:54pm UTC
We have narrowed down the issue to a slow query which is causing cascading service failures. We have two teams actively working to fix the slow query and the cascading failures.
Affected services
Created
Oct 2, 2023 at 8:18pm UTC
The application is under heavy user load and is impacting system performance. The engineering and ops teams are aware of the issue and are searching for a resolution.
Affected services